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Make culture become an asset in your Lean journey

Angola
Argentina
Australia
Austria
Belgium
Brazil
Bulgaria
Burkina Faso
Canada
Chili
China
Colombia
Czech Republic
Denmark
Egypt
Finland
France
Germany
Ghana
Greece
Hungary
India
Indonesia
Iran
Ireland
Israel
Italia
Japan
Jordan
Kenya
Latvia
Lebanon
Libya
Lithuania
Madagascar
Malaysia
Mexico
Morocco
Mozambique
Niger
Nigeria
Norway
Pakistan
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Saudi Arabia
Senegal
Singapore
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
Thailand
The Netherlands
Tunisia
Turkey
Ukraine
United Emirates
United Kingdom
United States
Venezuela
Vietnam

 

Acting

I. Reasoning

This dimension reflects the construction of thoughts leading to a valid argument or a conclusion.

  1. The empirical approach consists of inductive reasoning. It uses facts, observation, and experimentation to establish a model.
  2. The theoretical approach consists in using deductive reasoning to demonstrate a hypothesis.

     How did you get to those results?
Observation – Model – Provisional Hypothesis – Theory (A)
Theory – Hypothesis – Observation – Confirmation (B)

II. Risk Mitigation

This dimension refers to how risks, and their resulting consequences, are perceived and accepted.

  1. Within risk-averse cultures, individuals tend to take their time before making a move to evaluate potential risks. In these cultures, failure can be shameful.
  2. Within cultures that are comfortable with taking risks, individuals see emerging opportunities rather than potential dangers. In those cultures, failure is considered a source of learning.

         Do you prefer to “take a risk” (A) or “try your luck” (B)?

    III. Enforcing the Rules

    This dimension reflects the way rules are applied.

    1. The application of rules is strict within the so-called “universal” cultures. A general solution is established to address specific situations.
    2. The application is contextual within so-called “specific” cultures. Procedures and rules may be adjusted based on personal relationships and circumstances.

         Does the rule prevail over relationship (A)? Or vice versa (B)?

     

    Relating

    IV. Decision Making

    This dimension refers to the way decisions are made.

    1. Consensual cultures are looking after unanimity. The decision process is longer, but it enables faster implementation since the protagonists and involved parties have been associated.
    2. Within imposed decision’s cultures, decisions are imposed “from above,” they are made by one person, usually the boss. Therefore, the decision process is faster, but its implementation takes more time: decisions may be subjected to revision, as all the elements necessary to make a final decision have not always been brought up to decision-makers during decision time.

           Which phase is the fasted? Decision-making (B) or implementation (A)?

      V. Hierarchy

      This dimension reflects the degree of acceptance of power and authority.

      1. Within so-called “hierarchical” cultures, individuals do not believe that people are equal, or even that they should be. The distribution of power is a simple social reality. In this context, authority is a matter of personal power.
      2. Within so-called “egalitarian” cultures, inequalities of power must be justified and individuals seek to reduce them. Authority is a functional matter.

           Does status prevail over competence? Or vice versa?

      VI. Interpersonal Orientation

      This dimension reflects the degree to which individuals are integrated into larger social groups.

      1. Within so-called “collectivist” cultures, individuals are integrated into cohesive groups. The interests of the belonging group prevail over the personal interests of its members. Social harmony takes precedence over independence and individual expression.
      2. Within so-called “individualistic” cultures, individuals perceive themselves independently from others. Self-fulfillment, freedom and personal well-being take precedence over group harmony and interest.

           Do the group’s interests prevail over mine (A)? Or vice versa(B)?

      VII. Thought process

      This dimension refers to thinking styles. It influences world’s perception by highlighting some aspects of a situation more than others.

      1. Analytical thinking perceives objects independently from their context. The resulting approach is to examine each part of an object separately and to isolate them to study and classify them based on their internal attributes.
      2. The holistic approach addresses the whole picture, considering the relationships between things and individuals in relation to their environment and context. The classification is therefore based on a contextual or functional relationship.

           Which of these objects would you group a notebook with? A pencil (A) or a magazine (B)? 2

       

      Planning

      VIII. Time Perspective

      This dimension expresses the intellectual conceptualization of time.

      1. Cyclical time consists of perpetual repetition as per the cycles in the natural world. The future is doubtful, there is no point in trying to force fate, rather adapt to circumstances. Individuals can influence time through their choices.
      2. Linear time has a beginning and an end, you can’t make up for lost time. Time passes like grains of sand in an hourglass, independently of individuals.

            Do we create the time (A), or are we subjected to it (B)?

      IX. Time Management

      This dimension reflects how time is used.

      A. Individuals from “planned time” cultures perceive time as linear and separable.They divide it into blocks and plan sequentially, preferring to make one thing at a time.

      B. Individuals from so-called “flexible time” cultures place more importance on interpersonal relationships than on agendas. Tasks can overlap and be completed simultaneously as there is no clear segmentation between them. Plans and agendas are adjustable.

            Does time prevail over relationship (A)? Or vice versa (B)? 

      X. Time Orientation

      This dimension reflects the degree of fostering virtues oriented towards the future.1

      A. The “long-term” orientation applies to future-oriented virtues, including perseverance and the sense of parsimony. The future prevails over the present and the past, encouraging the spirit of sacrifice and predisposition to hard work to save for an ultimate goal.

      B. The “short-term” orientation applies to the virtues of the past and the present, and in particular to the respect for tradition, protection of “face” and respect of social obligations.

            Does later prevails over now (A)? Or vice versa (B)?

      cultural dimensions

      How to use the dimensions?

      Cultural dimensions are based on academic research and empirical studies conducted in the fields of ethnology, anthropology, sociology, ethology or linguistics. They establish the typical range of behaviors that are expected and accepted within national cultures. They do not address the singularity of individuals and situations; they form generalization based on cultural standards amongst the majority of its members.

      THE LEAN CULTURAL COMPASS

      How accurate is a Cultural Compass?

      There is a significant number of cultural mappings. Some of them provide numerical scores, which could create the illusion of scientific truth. It must be remembered that there is no absolute truth in the field of interculturality but rather practical guidance.

      Social interactions happen between individuals, not cultures. 

      Although dimensions classify countries along a linear axis, they should not be perceived in binary terms. A diverging cultural orientation simply expresses different hierarchization of values.

      All models are wrong but some are useful...

      George Box

      References, links & additional information 

      Interested to find out More?

      1. Enforcing the rules
      F. Trompenaars/ C. Hampden-Turner, the Model of National culture differences: universalism/ particularism, https://fr.wikipedia.org/wiki/Fons_Trompenaars
      2. Reasoning
      Inductive/deductive reasoning, https://keydifferences.com/difference-between-inductive-and-deductive-reasoning.html
      3. Risk-taking
      M. Douglas, cultural risk analysis, https://journals.openedition.org/sociologies/522
      4. Time management
      E. T. Hall, monochronic/polychronic temporal dimension, https://fr.wikipedia.org/wiki/Le_Langage_silencieux.
      F. Trompenaars/ C. Hampden-Turner, the Model of National culture differences: sequential time/ synchronic time https://fr.wikipedia.org/wiki/Fons_Trompenaars
      5. Perception of time
      Kluckhohn/Strodtberck, temps linear/cyclique, https://scholarworks.gvsu.edu/orpc/vol4/iss4/3/
      R. Lewis, Crossculture model: linear, multi-active and cycle time, https://www.crossculture.com/
      6. Time orientation
      G. Hofstede / M. Minkov, The 6-D model of national culture, long-term/short-term orientation, https://www.hofstede-insights.com/models/national-culture/
      Kluckhohn/Strodtberck, Time orientation: past/present/future,https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?referer=&httpsredir=1&article=1040&context=orpc
      Globe project, Future Orientation, https://globeproject.com/study_2004_2007
      7. Collectivism and individualism
      G. Hofstede, The 6-D model of national culture, individualism/collectivism, https://www.hofstede-insights.com/product/compare-countries/
      F. Trompenaars/ C. Hampden-Turner, the Model of National culture differences: Individualism/communautarism, https://fr.wikipedia.org/wiki/Fons_Trompenaars
      8. Holistic and analytical thinking
      R. Nisbett, holistic/analytical perception, www.researchgate.net/publication/7630591_The_influence_of_culture_Holistic_versus_analytic_perception
      E. Meyer, the country mapping Tool: holistic/analytical thinking, https://www.erinmeyer.com/
      9. Hierarchy
      Globe project, hierarchical distance, https://globeproject.com/study_2004_2007
      G. Hofstede, The 6-D model of national culture, hierarchical distance, https://www.hofstede-insights.com/product/compare-countries/
      10. Decision-making
      E. Meyer, the country mapping Tool: consensus/top-down decision, https://www.erinmeyer.com/


      * The dimensions described as binary (Thought process and Time perspective) are dimensions for which there are no global empirical studies as per today.

      1  Issue from the Confucian ethics
      2  Example From the study Ji et al. 2004 Ji, L. J., Zhang, Z., Nisbett, R. E., Is it culture or is it language? Examination of language effects in cross-cultural research on.